Appt Provider : Dr. Narges - 2 and Dr. Hyeduk - HH
Response Date : 2022-07-14
Overall Rating : 8.9
10 = Excellent to 1 = Needs Improvement
1) Upon arriving at our dental practice, how satisfied were you with our greeting?
10
2) How satisfied were you with the amount of time spent in our waiting room?
10
3) Please rate your comfort level during your appointment?
7
4) Were your financial and dental options explained to you?
5
5) How would you rate your hygienist?
10
6) How would you rate your dentist?
10
7) How likely are you to refer your friends and family to our dental office?
10
8) Comments

Re comfort level, my mouth is small and the procedure area difficult to navigate so I had a lot of
discomfort when several instruments were in my mouth:
Re financial and dental options the procedure was explained step by step which I appreciated but we did not discuss
options other ...

Practice: Westford Dentistry
Response Details
Patient Name : Patricia M
Appt Provider :
Dr. Narges - 2
Dr. Hyeduk - HH
Appt Date : 2022-07-13
Response Date : 2022-07-14
Patient Contacted
Overall Rating : 9.7
10 = Excellent to 1 = Needs Improvement
1) Upon arriving at our dental practice, how satisfied were you with our greeting?
10
2) How satisfied were you with the amount of time spent in our waiting room?
10
3) Please rate your comfort level during your appointment?
8
4) Were your financial and dental options explained to you?
10
5) How would you rate your hygienist?
10
6) How would you rate your dentist?
10
7) How likely are you to refer your friends and family to our dental office?
10
8) Comments

The uncomfortable part was getting out the old crown but there was no other way to do it.
Overall good experience as always

Just had my 6 month check up. I never had a chance to catch up on People magazine as I was taken within 5 minutes of my arrival. Going to the dentist should not be a pleasant experience but it was. The hygienist
made me feel so comfortable. Dr. Ross was there to check the exrays and make sure everything looked fine. I was in and out in 45 minutes after a very thourough cleaning and polishing. The receptionists are very personable and took time to ask about family and holiday plans. It felt more like a visit to friends than a visit to a dentist office!

Great staff and services! Staff is very knowledgeable, friendly and attentive to patient needs. Very convenient that they also offer late night and weekend hours - perfect denistrynfor families who need great service and flexible hours to be seen.