Appt Provider : Dr. Narges - 2 and Dr. Hyeduk - HH
Response Date : 2022-07-14
Overall Rating : 8.9
10 = Excellent to 1 = Needs Improvement
1) Upon arriving at our dental practice, how satisfied were you with our greeting?
10
2) How satisfied were you with the amount of time spent in our waiting room?
10
3) Please rate your comfort level during your appointment?
7
4) Were your financial and dental options explained to you?
5
5) How would you rate your hygienist?
10
6) How would you rate your dentist?
10
7) How likely are you to refer your friends and family to our dental office?
10
8) Comments

Re comfort level, my mouth is small and the procedure area difficult to navigate so I had a lot of
discomfort when several instruments were in my mouth:
Re financial and dental options the procedure was explained step by step which I appreciated but we did not discuss
options other than if I needed a break at any time.

Diane L

Practice: Westford Dentistry
Response Details
Patient Name : Patricia M
Appt Provider :
Dr. Narges - 2
Dr. Hyeduk - HH
Appt Date : 2022-07-13
Response Date : 2022-07-14
Patient Contacted
Overall Rating : 9.7
10 = Excellent to 1 = Needs Improvement
1) Upon arriving at our dental practice, how satisfied were you with our greeting?
10
2) How satisfied were you with the amount of time spent in our waiting room?
10
3) Please rate your comfort level during your appointment?
8
4) Were your financial and dental options explained to you?
10
5) How would you rate your hygienist?
10
6) How would you rate your dentist?
10
7) How likely are you to refer your friends and family to our dental office?
10
8) Comments

The uncomfortable part was getting out the old crown but there was no other way to do it.
Overall good experience as always

Patricia M